I can understand the inconvenience that you have to go through due to this issue, however, let’s work together to get this issue resolved with our combined efforts. You have already tried a number of troubleshooting Thank you for visiting Microsoft Community.Īs per the issue description, I understand that your Canon Pixma MG2120 all-in-one scanner is not getting recognized on Windows 8.1 computer. Hard Drives: C: Total - 458597 MB, Free - 366431 MB Īny help to alleviate this situation would be so greatly appreciated. Graphics Card: Intel(R) HD Graphics, -2039 Mb Processor: Intel(R) Pentium(R) CPU 2020M 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
CANON PIXMA MG2120 ERROR CODE P02 64 BIT
OS Version: Microsoft Windows 8.1, 64 bit Was able to use the scanner with the Windows XP operating system with no problems. Windows to add device software, again with no results. Using Device Manager to remove device software and allowing Methods tried were uninstalling the Pixma software and drivers and reinstalling with no results. I am unable to scan using either the scanner software or, Windows Fax and Scan software.
I can print and copy using this machineįrom my pc. Have tried several different methods to alleviate the problem of Windows not recognizing the scanner on my printer. Have a Canon Pixma MG2120 All-in-One, which a Windows test states device is compatible with Win 8.1. Original Title: Windows Does Not Recognize Canon All-in-One Scanner